股票
美国股票交易所 (简介见下表) | ||||
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ETrade | Charles Schwab | DLJdirect | Firstrade | NDB |
Datek | Suretrade | Fidelity | Ameritrade | Discover Brokerage |
中国股票信息 | 美国股票信息 |
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美国股票交易所简介 | ||||
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ETrade | They`re back! E*Trade offers more products, better use of
information, and competitive pricing -- a package that is better than
all of the rest. During the service interruptions that plagued them last
quarter, E*Trade kept pressing forward with investments in customer service and site enhancements and now they are reaping the benefits. E*Trade is ranked #1 Overall as well as for the Serious Investor profile and in the Ease of Use and Relationship Services categories. |
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Charles Schwab | Schwab just keeps on climbing up the rankings improving
from a #5 finish last quarter to #3 this quarter. Schwab scored first in two profiles and two categories: Life Goal Planner and One-Stop Shopper; Customer Confidence and On-Site Resources, respectively. Cost continues to be a factor as they are one of the highest priced brokers, but investors with a long term investment horizon can overlook the high commissions in order to takeadvantage of this site`s features. |
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DLJdirect | DLJdirect turned in an impressive quarter but dropped a few spots to #4 Overall, as no significant changes were made to their site. DLJdirect remains a top site as they scored within the top ten in all categories and profiles with the exception of cost where they placed #37. DLJdirect offers its customers access to institutional quality research, IPOs and price alerts. Additionally, DLJdirect offers 24x7 customer service and, no surcharge for phone trading. | |||
NDB | What an improvement! NDB jumped from #19 to #2. NDB completely overhauled their site and the features offered are impressive, resulting in a consistent range of scores in the top 5 across all profiles and categories with the exception of Overall Cost and One-Stop Shopper. NDB offers differentiable features like unlimited transaction history, transaction filtering, streaming quotes and profit and loss by security and account. | |||
Discover
Brokerage |
Discover is a model of consistency as they finished in the
top 5 for the fourth straight quarter and placed in the top 10 in eight of the ten categories and profiles. Why? Discover offers IPOs, live executable bonds, institutional research, and buying power updated in real time.With these features, it is no surprise that Discover places fourth in the Serious Investor profile rankings. |
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Datek | "The place to be for Hyper-Active Traders." For
the third time running, Datek has captured the top spot for the
Hyper-Active Trader. Datek still has one big hole in their offering: they don`t have options. Outside of this shortfall, they have a full range of products and services such as: rapid trade defaults, unlimited transaction history, multiple order entry screens, and applet streamed quotes. |
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Suretrade | SURETRADE continues to focus on being one of the lowest
cost providers of Internet brokerage services. It is no surprise that it is the second ranked firm in the Hyper-Active Trader profile. SURETRADE is a leader in cost, but they need to provide more tools and services to retain clients over the long term as opposed to just attracting traders looking for low commissions. Adding IPOs is a positive first step, but they need to add features like institutional research and tax lot accounting to broaden their appeal to active equity traders. |
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Fidelity Investments |
Fidelity posted another impressive quarter by landing in
the top ten for overall score. The site is loaded with features: ability to filter transactions by deposits and equities, 24x7 customer service, no surcharge for phone trading if the site is up, IPOs and wireless trading. It is no surprise that Fidelity places in the top ten in seven of the ten categories and profiles, and their site is particularly suited for Life Goal Planners and One-Stop Shoppers. Fidelity`s high commission costs prevents them fromclimbing higher in the rankings. |
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Firstrade | Firstrade saw its Overall Score move up a notch this survey. Its weak link remains its on-site resources and poor relationship services. To improve they will have to offer more than a cheap priceand an easy to use site. BUT if you are an active trader, this site is worth a look. | |||
Ameritrade | Ameritrade took a step backwards this quarter after making
notable progress in the Spring `99 Internet Broker Scorecard when they ranked #15. Still a low cost provider of trades, Ameritrade needs to focus on Relationship Services and On-Site Resources. They need to offer more products like IPOs and Bonds and services such as financial planning and tax lot accounting to cement their position in the top 20. The lack of some of these features hurt them in the Hyper-Active Trader and Serious Investor profiles. |